Privacy Policy

1. Who We Are

SQNWeb is a trading name of SQNTech Ltd.

SQNTech Ltd is registered in England and Wales under company number 13674523.

Registered Office:
31/32 High Street,
Wellingborough,
Northamptonshire,
United Kingdom,
NN8 4HL

Email (SQNWeb): hello@sqnweb.com

Email (SQNTech Ltd): contact@sqntech.co.uk

For the purposes of UK data protection law, SQNTech Ltd is the "Data Controller".

2. What Information We Collect

We may collect the following personal data:

• Name
• Business name
• Email address
• Telephone number
• Billing information
• Website content and materials you provide
• IP address
• Website usage data via cookies

3. How We Collect Your Data

We collect data when:

• You complete a contact or enquiry form
• You subscribe to one of our plans
• You communicate with us by email or telephone
• You use our website
• You make payments

4. Lawful Basis for Processing

Under UK GDPR, we process data based on:

• Contractual necessity (to deliver website services)
• Legitimate interests (operating and improving our services)
• Legal obligations (tax and accounting requirements)
• Consent (where applicable, such as marketing communications)

5. How We Use Your Data

We use your data to:

• Provide website design and hosting services
• Process payments
• Communicate about your subscription
• Provide customer support
• Improve our services
• Comply with legal obligations

We do not sell personal data to third parties.

6. Data Sharing

We may share your data with:

• Payment processors
• Hosting and cloud service providers
• IT and technical service providers
• Accountants or professional advisers
• Regulatory authorities where required by law

All third parties are required to maintain appropriate security measures.

7. Data Retention

We retain personal data:

• For the duration of your subscription
• For up to 6 years following termination for legal and accounting purposes

8. Data Security

We implement appropriate technical and organisational measures to safeguard personal data.

However, no method of internet transmission is completely secure.

9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request erasure
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent where applicable

You may lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data rights have been infringed.

10. Contact

For any privacy-related enquiries, please contact:

SQNTech Ltd (trading as SQNWeb)
hello@sqnweb.com
contact@sqntech.co.uk